How do I pay for water and heating?

Last updated on December 1, 2025

Water and heating are charged as an on-account amount each month. This is an estimated amount for the consumption expected in the tenancy. The final consumption will be calculated in a total consumption account for a total year. If you have used less than your on-account amount, this will be deducted.

If you have spent more than your on-account amount, this will be charged as an extra charge.

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