If there's something in the app that doesn't look right, contact customer service. We'll take a look at it.
You can contact customer service Monday - Thursday from 10.00-12.00 / 13.00-16.00 and Friday 10.00-12.00 / 13.00-15.00.
If you are unsure how to use Juli Living's resident app, you can find more information and a guide here.
Read more about our customer service here.