Make sure you havefollowed all the stepsfor controlling underfloor heatingbeforecontacting us. If the problem is, for example, a battery that needs to be replaced or that you have accidentally swapped thermostats, you may be charged for the cost of sending out a technician.
Create a casein Dalux HelpDesk anddescribe as precisely as possible what error you are experiencing and what you have done to get the underfloor heating to work (if your property does not have Dalux, you will find the contact information on your property's resident page).
The property manager will then ensure that you get heat as soon as possible.